HomePrivacy Policy

Privacy Policy

Effective Date: [Month Day, Year]

Introduction

X-Curo ("X-Curo," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, submit an inquiry, request information about treatment abroad, upload documents, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

X-Curo is a medical tourism platform that helps patients explore treatment options abroad and connect with healthcare providers.

  • Company Name: [Legal Entity Name]
  • Registered Address: [Company Address]
  • Country of Registration: [Country]
  • General Contact: [Email Address]
  • Privacy Contact: [Privacy Email Address]

Information We Collect

Information You Provide

When you contact us, request information, or submit an inquiry, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Country of residence
  • Preferred treatment or procedure
  • Information about your medical condition or treatment goals
  • Messages submitted through forms

Medical Information and Documents

Depending on your inquiry, you may choose to provide information such as:

  • Medical records
  • Laboratory results
  • Diagnostic imaging
  • Physician reports
  • Photographs
  • Other health-related documentation

You are not required to provide medical documents. However, healthcare providers may require certain information to evaluate your case and prepare treatment recommendations.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Pages visited
  • Referral source
  • Date and time of visits

This information helps us improve website functionality, security, and user experience.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Connect you with relevant healthcare providers
  • Facilitate communication with clinics and hospitals
  • Request treatment evaluations and quotations
  • Coordinate medical travel-related services
  • Improve our website and services
  • Maintain website security
  • Detect fraud or misuse
  • Comply with legal obligations

We do not use your medical information to make automated medical decisions.

Sharing Information With Healthcare Providers

One of the primary purposes of X-Curo is helping patients connect with healthcare providers. When you request information about treatment options, we may share the information you provide with clinics, hospitals, physicians, or other healthcare providers that may be relevant to your inquiry.

This may include:

  • Contact information
  • Medical information you provide
  • Medical records and reports
  • Laboratory results
  • Photographs
  • Diagnostic imaging
  • Treatment preferences

Information is shared only when reasonably necessary to allow providers to review your case and prepare treatment recommendations, consultations, or cost estimates.

International Data Transfers

Patients using X-Curo may request information from healthcare providers located in different countries. To facilitate treatment inquiries and communication with providers, personal information and any medical documentation you choose to submit may be transferred to healthcare providers, hospitals, clinics, or related service providers located outside your country of residence.

Data protection laws may differ between jurisdictions. By requesting treatment information or provider introductions through X-Curo, you acknowledge that your information may be transferred internationally for the purposes described in this Privacy Policy.

We take reasonable steps to ensure that personal information is handled in a manner consistent with applicable privacy laws and this Privacy Policy.

Medical Information

Information submitted through X-Curo may include health-related information. We use this information solely to facilitate treatment inquiries, support communication with healthcare providers, and assist with the medical travel planning process.

X-Curo is not a healthcare provider. We do not provide medical advice, diagnosis, or treatment. Any healthcare decisions should be made in consultation with qualified medical professionals.

How We Protect Your Information

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Facilitate communication with healthcare providers
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be deleted, anonymized, or securely archived in accordance with applicable laws.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance user experience.

Cookies may be used to:

  • Remember user preferences
  • Measure website traffic
  • Improve website functionality
  • Support analytics activities
  • Maintain website security

Additional information about our use of cookies may be provided in a separate Cookie Policy.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Object to certain uses of your information
  • Request a copy of your personal information

To exercise any applicable rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites, including healthcare providers and other external resources. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any website they visit.

Children's Privacy

X-Curo is intended for adults seeking information about healthcare services and treatment abroad. We do not knowingly collect personal information directly from children under the age of 18. If you believe that a child has provided personal information through our website, please contact us so appropriate action can be taken.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. When changes are made, the updated version will be published on this page and the Effective Date will be updated accordingly.

Contact Us

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us.

  • X-Curo
  • Email: [Email Address]
  • Privacy Contact: [Privacy Email Address]
  • Address: [Company Address]