This page explains where the ratings, reviews and before-and-after photos on xcuro come from, what we check before a clinic appears on the site, and what we will not do. If something on xcuro looks wrong, tell us through our contact page and we will check it.
Ratings
- Only independent platforms. The star ratings on clinic pages come from public review platforms such as Google, Trustpilot and Facebook. Each rating shows the platform name and number of reviews, and links to the original profile so you can read the reviews yourself.
- No lead-generation directories. We do not show ratings from sites that sell patient leads to clinics (for example WhatClinic, Doctoralia or Bookimed-style marketplaces), because their reviews are collected by the same business that earns from the booking.
- We do not edit or average ratings. We show each platform's own figure. If a platform's rating drops, the lower number is what we show.
- Ratings are not a ranking of quality. A high rating tells you about patient experience, not about surgical outcomes. Use it together with the license and accreditation checks below.
Patient reviews on xcuro
We have not published any xcuro patient reviews yet. When we do, these rules apply:
- Only patients who actually traveled for treatment through xcuro can leave a review, and we confirm the trip before publishing.
- We do not delete or hide negative reviews. We remove a review only if it contains personal data of another person, threats or offensive language, or if the author asks us to.
- We never write reviews ourselves, pay for positive reviews, or let clinics choose which reviews are shown. A clinic may post a public reply.
Before-and-after photos
- Published with the surgeon's permission. Every gallery photo comes from the surgeon or clinic and links to the surgeon's profile, so you can see who did the work.
- No stock photos and no retouching by us. We may crop a photo or blur areas for privacy, but we do not change the result.
- Adults only. Galleries with medical images are shown only after you confirm you are 18 or older; previews are blurred.
- Individual results vary. Photos show one patient's outcome at one point in time. They are not a promise of your result. Ask the surgeon how long after surgery each photo was taken.
- Removal on request. If you are the patient in a photo and want it removed, contact us and we will take it down and ask the clinic to confirm.
What we check before a clinic or doctor appears on xcuro
- License or registration in the country's official register where a public one exists, and the doctor's license number where the clinic publishes it.
- Accreditation claims (for example JCI or AAAASF/QUAD A) against the accreditor's own records. A claim we cannot confirm is not shown.
- Surgeon credentials, such as board certification in the surgeon's country. Years of experience must match the clinic's own published information; if we cannot confirm a figure, we leave it out.
- Independent ratings on the platforms listed above.
- Partner or independent listing. Clinics we work with are marked as xcuro partners. Other clinics are shown as independent listings so you can compare them; xcuro has no contract with them, and we say so on their pages.
These checks reduce risk but cannot remove it. Before you pay a deposit, use our questions to ask a clinic and read what to do if something goes wrong. For how we write and source our guides, see our editorial policy and how we select clinics.